Did you know if you have a child or family member with a disability you may be eligible to receive a Disney Disability Pass?
If you are planning a magical vacation to one of Disney’s theme parks like Magic Kingdom, Epcot, Animal Kingdom, or Hollywood Studios, this pass will help you bypass long lines while having an all-out easier theme park experience.
With that said, let’s cover the important things to know if you need a disability pass for Disney World:
- What is it?
- How do you receive one?
- What qualifies as a disability for Disney?
- Do you need proof of disability?
- And MORE…
Let’s dive in.
What Is A Disney Disability Pass?
You may hear the term Disney Disability Pass referred to as the Disability Access Service (DAS) card or DAS card.
Disney aims to accommodate those with a disability by giving you a DAS card to access one or all four of their main theme parks:
- Magic Kingdom
- Animal Kingdom
- Hollywood Studios
This card is designed to help those with a disability who are unable to wait in long conventional lines.
It is a service that allows you to schedule a return time to the attraction you choose to do which is comparable to the time it takes waiting in line. A DAS card does not provide you with instant attraction access.
So you may be wondering, how do I receive one of these passes?
Let’s dive into that next.
How It Works
There are one of two ways to register for a DAS card.
- Pre-register virtually before your park visit
- In-person registry at Guest Relations during your park visit
You are not able to register for a DAS card over the phone.
With that said, to be issued a DAS card, the person with the disability or condition must be present.
Now let’s cover what you need to know about how to register.
If you are a ‘plan ahead type’, pre-registering virtually may be the option for you.
You may do this with a team member via a virtual live chat as early as 30 days but no less than 2 days before your park visit.
Note, for an early registry, you need to be within that 30 to 2-day timeframe before your park visit.
During your live chat, you have the option to book 2 one-hour windows of your favorite Disney experience:
- Magic Kingdom Haunted Mansion
- EPCOT The Sea with Nemo and Friends
- Disney’s Hollywood Studios Beauty and The Beast Live Show
- Disney’s Animal Kingdom DINOSAUR
To see all of Disney’s select experiences offered, click here.
► Click here to pre-register virtually ◄
Your other option is to register in person at Guest Relations Main Entrance during your park visit.
Here are the locations for each theme parks Guest Relations office:
Magic Kingdom has two Guest Relations spots: (1) main entrance (2) lobby at City Hall.
Epcot has three Guest Relations spots: (1) window at main entrance (2) lobby in World Celebration (3) lobby at International Gateway.
Animal Kingdom has two Guest Relations spots: (1) window at main entrance (2) lobby at Animal Kingdom.
Hollywood Studios has two Guest Relations spots: (1) window at main entrance (2) lobby at Hollywood Studios.
It’s important to know that a DAS Card is not offered at Typhoon Lagoon or Blizzard Beach.
Now that you know how to register, you may be wondering if you are eligible or not to receive a pass.
Let’s explore that next.
DAS Card Eligibility Requirements
The point of the DAS card is to help you if you have difficulty waiting in lines.
This includes disabilities that are both seen and unseen (like cancer or arthritis).
If you need to use a wheelchair, ECV, or scooter while at the theme park you do NOT need a DAS card.
However, if you do not use a mobility device or do not need to use one at the theme park, obtaining a DAS card is the option for you.
You do not have to prove your medical disability with a doctor’s note or documentation. Disney takes guests at their word. The reason is, there are many legal restrictions around the proof of asking.
Obviously, this is both a good and a bad thing…
The good news is most people are honest about using the DAS card for the right reasons.
The bad news is some people sadly abuse the system.
Under Disney’s DAS card FAQ is states, “If Disney determines that any of the statements a Guest made in the process of obtaining DAS are not true, the Guest will be permanently barred from entering Walt Disney World Resort and the Disneyland Resort, and any previously purchased annual passes, Magic Key passes, tickets and other park products and services will be forfeited and not refunded.”
If you have further questions about obtaining a DAS card, contact Disney Disability Services at (407) 560-2547 or email firstname.lastname@example.org.
8 Must-Know DAS Card Tips
To prevent hiccups along the way, here are the top 8 things to know if you receive a DAS card:
- You may use it across ALL four theme parks: Magic Kingdom, EPCOT, Animal Kingdom, Hollywood Studios
- The guest who needs a DAS card MUST be present during the registration process via the virtual live video call or in-person at Guest Relations
- The individual with the DAS Card does not need to be present to obtain a return time for an attraction or ride (as one of their covered guests can do this)
- When you show up for your return time at your select Disney experience, the guest with the DAS card needs to be there
- To attend an attraction and receive a return time you go to Guest Relations kiosks in Disneyland Anaheim, California and if you go to Disney World Orlando, Florida, you go to the attraction.
- It is valid for up to 60 days
- Up to 6 guests (including the person who’s issued the DAS card) is covered under one card
- To conveniently receive DAS return times, download the My Disney Experience mobile app (click here to download if you use an iPhone or iPad or click here to download if you use an Android)
Speaking of the My Disney Experience app lets cover how it makes your time at Disney easier and FUN!
Why Use the My Disney Experience App?
The My Disney Experience app helps you make the most of your trip to Disney through these special built-in features!
Contactless Dining Experience
At certain locations, order on-the-go snacks, food, and beverages right through the app!
You may also make reservations, check into restaurants or join their waitlist, and peruse menus.
Personal In-Park Guide
To save you time and keep you informed, receive instant access to important things like:
- Attraction wait times
- Map to navigate the theme park
- Park hours
- Show times
There are also options for an in-app chat and virtual queues.
Disney Genie Service
You may be curious as to what Disney Genie is?
For the ultimate Disney experience, this complimentary service allows you to share your top interests.
Based upon what is most important to you, Disney Genie makes recommendations for you!
- Personalized itinerary
- Personal reminders if you wish to make dining and activity reservations in advance
- Know forecasted entertainment, attraction, and restaurant wait times
- Virtual chat if you have questions that arise
- Lightning lane entrances (you have the option to purchase Genie+ or Individual Lightning Lane to spend less time waiting in line. Click here to view all Disney attractions that offer Genie+ and Individual Lightning Lane entrances)
- Your very own interactive map
- Enjoy PhotoPass lenses through Disney-themed augmented reality effects
Magic Mobile Pass
Have you ever used or heard of Disney’s MagicBand?
It’s created exclusively for Disney theme parks and resorts.
The Magic Mobile Pass is pretty much the same thing but is a virtual contactless way to access MagicBand features.
Simply hold up your smart device, iPhone, Apple Watch, Google Pay enabled Android, near an access point like Disney’s theme park entrance.
You may use the Magic Mobile Pass to:
- Charge food and merchandise to your Disney Resort hotel room
- Connect Disney PhotoPass images
- Enter theme parks
- Gain access to virtual queues or lightening lanes
► Click here to download the My Disney Experience app◄
Disney Resort Hotel Special Services
Do you want a convenient and contactless hotel check-in experience?
Skip the front desk altogether and enjoy direct-to-room services like:
- Mobile check-in
- Digital key to your hotel room
- Bus arrival times
Have more questions during check-in?
There is an in-app chat feature to assist you every step of the way. 🙂
Store Photos and Videos
You have the option to store precious memories on your device through Disney’s PhotoPass system.
Download, edit and share your images or videos taken during your vacation.
The caveat is you need to purchase Memory Maker which ranges from $169 to $199.
It may be worth it if you want:
- High-quality and high-resolution photos (print, frame, or share)
- Free unlimited digital downloads of PhotoPass locations (enjoy on-ride action shots and videos)
- Customizable (add your own flare like borders, stickers, and captions)
If you make an advance purchase at least 3 days prior to your Disney experience, the cost will be $169.
Get Excited About Your Vacation!
Plan your trip by purchasing your tickets for the park and entertainment ahead of time.
You may also explore fun-filled Disney Park videos and stories to get your kiddo excited while prepping for your visit!
To learn more about the My Disney Experience app, here is a wonderful step-by-step tutorial video by Enchanted Vacations.
Disney’s Theme Park Guests with Disabilities Guide (Downloadable)
Based upon the theme park you visit, here is the official link to download the Guide for Guests with Disabilities.
This guide serves as a tool on how best to experience the theme park if you have a disability.
You can also receive a copy at Guest Relations.
Additional Disability Services At Disney
Other than the DAS card, there are many other services offered at Disney’s theme parks if you have a disability:
Disney’s Handheld Device
Offers assistive listening, captioning, and audio description for those with hearing disabilities.
Advanced Ticket Purchase
To avoid waiting in line you may purchase tickets for all theme parks and water parks (as well as annual passes) online, My Disney Experience App, or by calling (407) 939-5277.
Stroller, Wheelchair, or ECV/Motorized Scooter Rental
Rent for one day or more, by going to a rental shop near the theme park’s main entrance.
Stroller Being Used As A Wheelchair
Go to Guest Relations located near the main entrance of the theme park to receive an appropriate identifying tag.
This is for parties with more than 2 guests where you can experience an attraction while the other member of your party waits with the guest who does not ride. You then swap to make sure the other member of your party can experience the attraction without having to wait in line again.
These areas are available to guests (such as those with cognitive disabilities) who are overstimulated or who need some downtime. To learn more, download Disney’s guide for guests with cognitive disabilities by clicking here.
These spaces are available throughout the theme parks in select locations which are larger than traditional restrooms. Also, it’s important to know that Disney restrooms use automatic toilet flushing which can be loud.
Disney restaurants benefit most food allergies, specific dietary needs, and intolerances. Make an advance request when you book a dinner reservation or by speaking to your waiter or waitress.
Parking spaces are available to those with disabilities, but a valid parking permit is needed.
Service animals are allowed. Disney considers a service animal as a dog or miniature horse that is trained to do work or perform tasks for, and to assist, a person with a disability.
Rest assured, Disney’s goal is to go above and beyond to take care of you! They want to make sure you receive an exceptional experience while attending any of their attractions like their theme parks, resorts, restaurants!
Disney Vacation Guide
If you prefer a good old-fashioned book in your hand, then you may want to consider one of these two best-selling guides to prepare for an amazing Disney experience.
► View Now: Birnbaum’s 2022 Official Vacation Guide ◄
► View Now: The Unofficial Guide to Walt Disney World 2022 ◄
Disney Parks MagicBand 2.0
If you plan on staying at one of the Walt Disney World Resorts or going to any of the Disney Theme Parks then a comfy Disney MagicBand 2.0 may be what you need.
With the touch of your band, access these special features:
- Enter Disney Theme Parks and Water Parks
- Unlock your hotel room
- Connect Disney PhotoPass images
- Charge food and merchandise to your hotel room
- Acts as a wallet on your wrist
Keep in mind, the My Disney Experience app provides the same MagicBand features too. It’s really what you prefer, but if you need convenience and comfort without the hassle of your cell phone, then a MagicBand may be worth getting.
P.S. The MagicBand 2.0 is two different sized bands in one and can be sized to fit most wrists.
► View Now: Disney Parks MagicBand 2.0 ◄
We want to wrap up by extending our gratitude to thank you for stopping by today!
What’s your experience with getting a Disney Disability Pass?
Let us know in the comments below. ♥
Was this information helpful to you? If so, you’d make our day by sharing it! 🙂
About the Author
Lindsey is the co-founder of The LENN Foundation and content creator of the Intensive Therapy for Kids blog.
When she isn’t busy playing Godzilla with her son or chasing around her mischievous Rottweiler pup, she loves creating experiences and memories with her loved ones (traveling, watching a good flick, trying new n’ yummy restaurants). Speaking of restaurants, one of her favs is Taco Bell!
Most of all, she is grateful for her supportive circle of family, friends, and to live out her passion for helping kids with Cerebral Palsy (like her sweet nephew Lenny).
If you’re curious about The LENN Foundation, you may see the kids’ helped and feel-good content here. ♥
Affiliate Disclaimer: This post may contain affiliate links for your convenience. As an Amazon Associate, we earn from qualifying purchases at no additional cost to you. We only recommend items we truly believe in based upon in-depth research, reviews, and/or personal experience. Thank you for your ongoing support to keep this website thriving for kids!
The contents of the Intensive Therapy for Kids Site, such as text, graphics, images, and other material contained on the Intensive Therapy for Kids Site (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.
I think it’s great Disney cares about their guests. I’ve been wanting to go, but for some reason or another I haven’t been able to. I’d like to take my mother with me, but she had an accident a couple of years ago and as a result, she can’t walk too much or stand on her feet for too long.
Just one question. How much is the disability pass?
Thanks for sharing. I’ll bookmark this for future reference.
Lindsey Kovach says
Thanks for sharing! There is actually no cost to obtaining the Disney Disability Pass. You’d go to guest relations at the Disney Park of your choice and explain to them the limitations your traveling companion can or can not do (you do not need any proof) and then they will provide you the access service card. Let me know if you have any other questions!
Thank you for this very detailed article! Having visited Disneyland Paris back in the day (WAAAY back in the day!) with several family members and their (now now longer) small children, visiting the original House of Mouse was not really on my to-do list. But you’ve definitely given me some food for thought, should I ever change my mind!
Lindsey Kovach says
I bet that was such an experience going to Disney Paris, wow! Thanks for sharing!
Disney is reopening!!! Yehey! My children are really waiting for this and I didn’t know what to expect when they reopen. Thanks for this post and I’m glad that Disney has taken enhanced health and safety measures concerning the COVID-19 situation.
The Services for Guests with Disabilities are excellent as well as their services for babies and small kids with strollers.
Hey! thanks for the link to Amazon where a can get the Magic Guidebooks Walt Disney World Guide 2020. For $6.86 on Kindle, this will definitely save me a lot of time planning our tour.
Lindsey Kovach says
Thank you so much for sharing! We are excited to hear Disney is reopening as well. We hope you have a wonderful vacation with your family!
Thanks for this informative blog! Though it’s not in my priority list to visit any of the Disney theme parks with my family, I’m curious to learn how a family can obtain one of the passes easily and what is likely to be expected upon paying a visit.
Good to know that Disney will be reopening soonest! However, your post is really useful and you inspired me to visit Disney again.
Lindsey Kovach says
Thank you so much for sharing! We appreciate your feedback. 🙂
Hi The Two Sisters, I just visited your site and found your Keyword on Disney Disability Pass Card very valuable and informative. (DDPC)
Here is my comment. First of all, I want to congratulate you on your mission to help children with cerebral Palsy get a better quality of life.
For your content, I found it very intriguing to read. It is professionally written, in a very organized and thoughtful manner. You provided a captivating heading, with very masterfully written content. You also gave your readers an update on the situation of things in Disney Land as a whole, by confirming that it has been on the lockdown as a result of the COVID-19 Pandemic. You went on to let them know the sections that will be opened, and when it will be opened and what to expect as soon as things open up.
I think you have provided rich information for any parents or guests within the targeted audience as very valuable information as if you’re speaking with them directly from the Disney Reception Office lol. I really appreciate the mode of communication, the tone, the facts, and your personal opinion as it was explained.
Another important information was by providing the link for all the 4 Themes Disney Parks instead of displaying every image, thereby creating a clumsy site. Also, your sub-heading of the “Additional Services” was well displayed, and the information very invaluable. The additional services are very informative or descriptive answers all the questions any guest will like to find out the answers prior to his or her visit to the Disney Magic Pack also explained how to use the Card.
Lindsey Kovach says
Favorme, thank you so much for your heartfelt feedback! You taking the time to let us know your thoughts means so much to us. I am so very glad you found the information helpful. My goal in writing the content was to make sure I could add as much value as possible to those interested in visiting the Disney theme parks with a family member who has a disability and what to expect. We appreciate you reading our article and hope you will stop by to say hi to us again soon. 🙂
Hello dear, thanks for sharing such useful information with us all, I was actually doing some reviews when I saw your post, these information had really enlightened Me a lot, your description and choice of words you used was amazing, live your write up and how you passed the message,thanks for these post.
Lindsey Kovach says
Thank you! I appreciate your wonderful feedback and you taking the time to let us know your thoughts. 🙂
Jack Leishman says
Hi thank you for your informative article, this is exactly what I was looking for. Obviously I know I can’t go anywhere soon due to the current pandemic but I have been wanting to take a large portion of my family to Disney world two have disabilities and you have made it much easier for me to make the stay as enjoyable as possible. Thanks kind regards Jack.
Lindsey Kovach says
Jack, thank you! I’m so glad the information was helpful. I hope you have the BEST time with your family when you do go to Disney in the near future. It is such a wonderful family vacation. I appreciate your comment and feedback!
israel Olatunji says
Thanks for this informative post! Though it’s not in my priority list to visit any of the Disney theme parks with my family, I’m curious to learn how a family can obtain one of the passes easily and what is likely to be expected upon paying a visit.
Good to know that Disney will be reopening soonest! However, I want to ask this question; aside from using the DAS (Disability Access Service) card to access the four theme parks, is there any other thing the card can be used for?
Lindsey Kovach says
Hi Israel! Thank you so much for your wonderful feedback and comment. To answer your question, when I personally spoke with Disney about the DAS Card, I was informed it was specifically for those who are unable to wait in long lines at Disney. You will be given a return time for the attractions you’d like to visit based upon the current wait time and what is so amazing is you do not have to be back to the attraction at the exact time given (return times are valid until redeemed by the DAS cardholder). Hopefully that helps clarify. Let us know if we can answer any other questions you may have.