Did you know if you have a child or family member with a disability you may be eligible to receive a Disney Disability Pass?
If you are planning a magical vacation to one of Disney’s theme parks like Magic Kingdom, Epcot, Animal Kingdom, or Hollywood Studios, this pass will help you bypass long lines while having an all-out easier theme park experience.
With that said, let’s cover the important things to know if you need a disability pass for Disney World:
- What is it?
- How do you receive one?
- What qualifies as a disability for Disney?
- Do you need proof of disability?
- And MORE…
Let’s dive in.
What Is A Disney Disability Pass?
You may hear the term Disney Disability Pass referred to as the Disability Access Service (DAS) card or DAS card.
Disney aims to accommodate those with a disability by giving you a DAS card to access one or all four of their main theme parks:
- Magic Kingdom
- Animal Kingdom
- Hollywood Studios
This card is designed to help those with a disability who are unable to wait in long conventional lines.
It is a service that allows you to schedule a return time to the attraction you choose to do which is comparable to the time it takes waiting in line. A DAS card does not provide you with instant attraction access.
So you may be wondering, how do I receive one of these passes?
Let’s dive into that next.
How It Works
There are one of two ways to register for a DAS card.
- Pre-register virtually before your park visit
- In-person registry at Guest Relations during your park visit
You are not able to register for a DAS card over the phone.
With that said, to be issued a DAS card, the person with the disability or condition must be present.
Now let’s cover what you need to know about how to register.
If you are a ‘plan ahead type’, pre-registering virtually may be the option for you.
You may do this with a team member via a virtual live chat as early as 30 days but no less than 2 days before your park visit.
Note, for an early registry, you need to be within that 30 to 2-day timeframe before your park visit.
During your live chat, you have the option to book 2 one-hour windows of your favorite Disney experience:
- Magic Kingdom Haunted Mansion
- EPCOT The Sea with Nemo and Friends
- Disney’s Hollywood Studios Beauty and The Beast Live Show
- Disney’s Animal Kingdom DINOSAUR
To see all of Disney’s select experiences offered, click here.
Your other option is to register in person at Guest Relations Main Entrance during your park visit.
Here are the locations for each theme parks Guest Relations office:
Magic Kingdom has two Guest Relations spots: (1) main entrance (2) lobby at City Hall.
Epcot has three Guest Relations spots: (1) window at main entrance (2) lobby in World Celebration (3) lobby at International Gateway.
Animal Kingdom has two Guest Relations spots: (1) window at main entrance (2) lobby at Animal Kingdom.
Hollywood Studios has two Guest Relations spots: (1) window at main entrance (2) lobby at Hollywood Studios.
It’s important to know that a DAS Card is not offered at Typhoon Lagoon or Blizzard Beach.
Now that you know how to register, you may be wondering if you are eligible or not to receive a pass.
Let’s explore that next.
DAS Card Eligibility Requirements
The point of the DAS card is to help you if you have difficulty waiting in lines.
This includes disabilities that are both seen and unseen (like cancer or arthritis).
If you need to use a wheelchair, ECV, or scooter while at the theme park you do NOT need a DAS card.
However, if you do not use a mobility device or do not need to use one at the theme park, obtaining a DAS card is the option for you.
You do not have to prove your medical disability with a doctor’s note or documentation. Disney takes guests at their word. The reason is, there are many legal restrictions around the proof of asking.
Obviously, this is both a good and a bad thing…
The good news is most people are honest about using the DAS card for the right reasons.
The bad news is some people sadly abuse the system.
Under Disney’s DAS card FAQ is states, “If Disney determines that any of the statements a Guest made in the process of obtaining DAS are not true, the Guest will be permanently barred from entering Walt Disney World Resort and the Disneyland Resort, and any previously purchased annual passes, Magic Key passes, tickets and other park products and services will be forfeited and not refunded.”
If you have further questions about obtaining a DAS card, contact Disney Disability Services at (407) 560-2547 or email [email protected].
8 Must-Know DAS Card Tips
To prevent hiccups along the way, here are the top 8 things to know if you receive a DAS card:
- You may use it across ALL four theme parks: Magic Kingdom, EPCOT, Animal Kingdom, Hollywood Studios
- The guest who needs a DAS card MUST be present during the registration process via the virtual live video call or in-person at Guest Relations
- The individual with the DAS Card does not need to be present to obtain a return time for an attraction or ride (as one of their covered guests can do this)
- When you show up for your return time at your select Disney experience, the guest with the DAS card needs to be there
- To attend an attraction and receive a return time you go to Guest Relations kiosks in Disneyland Anaheim, California and if you go to Disney World Orlando, Florida, you go to the attraction.
- It is valid for up to 60 days
- Up to 6 guests (including the person who’s issued the DAS card) is covered under one card
- To conveniently receive DAS return times, download the My Disney Experience mobile app (click here to download if you use an iPhone or iPad or click here to download if you use an Android)
Speaking of the My Disney Experience app lets cover how it makes your time at Disney easier and FUN!
Why Use the My Disney Experience App?
The My Disney Experience app helps you make the most of your trip to Disney through these special built-in features!
Contactless Dining Experience
At certain locations, order on-the-go snacks, food, and beverages right through the app!
You may also make reservations, check into restaurants or join their waitlist, and peruse menus.
Personal In-Park Guide
To save you time and keep you informed, receive instant access to important things like:
- Attraction wait times
- Map to navigate the theme park
- Park hours
- Show times
There are also options for an in-app chat and virtual queues.
Disney Genie Service
You may be curious as to what Disney Genie is?
For the ultimate Disney experience, this complimentary service allows you to share your top interests.
Based upon what is most important to you, Disney Genie makes recommendations for you!
- Personalized itinerary
- Personal reminders if you wish to make dining and activity reservations in advance
- Know forecasted entertainment, attraction, and restaurant wait times
- Virtual chat if you have questions that arise
- Lightning lane entrances (you have the option to purchase Genie+ or Individual Lightning Lane to spend less time waiting in line. Click here to view all Disney attractions that offer Genie+ and Individual Lightning Lane entrances)
- Your very own interactive map
- Enjoy PhotoPass lenses through Disney-themed augmented reality effects
Magic Mobile Pass
Have you ever used or heard of Disney’s MagicBand?
It’s created exclusively for Disney theme parks and resorts.
The Magic Mobile Pass is pretty much the same thing but is a virtual contactless way to access MagicBand features.
Simply hold up your smart device, iPhone, Apple Watch, Google Pay enabled Android, near an access point like Disney’s theme park entrance.
You may use the Magic Mobile Pass to:
- Charge food and merchandise to your Disney Resort hotel room
- Connect Disney PhotoPass images
- Enter theme parks
- Gain access to virtual queues or lightening lanes
Disney Resort Hotel Special Services
Do you want a convenient and contactless hotel check-in experience?
Skip the front desk altogether and enjoy direct-to-room services like:
- Mobile check-in
- Digital key to your hotel room
- Bus arrival times
Have more questions during check-in?
There is an in-app chat feature to assist you every step of the way. 🙂
Store Photos and Videos
You have the option to store precious memories on your device through Disney’s PhotoPass system.
Download, edit and share your images or videos taken during your vacation.
The caveat is you need to purchase Memory Maker which ranges from $169 to $199.
It may be worth it if you want:
- High-quality and high-resolution photos (print, frame, or share)
- Free unlimited digital downloads of PhotoPass locations (enjoy on-ride action shots and videos)
- Customizable (add your own flare like borders, stickers, and captions)
If you make an advance purchase at least 3 days prior to your Disney experience, the cost will be $169.
Get Excited About Your Vacation!
Plan your trip by purchasing your tickets for the park and entertainment ahead of time.
You may also explore fun-filled Disney Park videos and stories to get your kiddo excited while prepping for your visit!
To learn more about the My Disney Experience app, here is a wonderful step-by-step tutorial video by Enchanted Vacations.
Disney’s Theme Park Guests with Disabilities Guide (Downloadable)
Based upon the theme park you visit, here is the official link to download the Guide for Guests with Disabilities.
This guide serves as a tool on how best to experience the theme park if you have a disability.
You can also receive a copy at Guest Relations.
Additional Disability Services At Disney
Other than the DAS card, there are many other services offered at Disney’s theme parks if you have a disability:
Disney’s Handheld Device
Offers assistive listening, captioning, and audio description for those with hearing disabilities.
Advanced Ticket Purchase
To avoid waiting in line you may purchase tickets for all theme parks and water parks (as well as annual passes) online, My Disney Experience App, or by calling (407) 939-5277.
Stroller, Wheelchair, or ECV/Motorized Scooter Rental
Rent for one day or more, by going to a rental shop near the theme park’s main entrance.
Stroller Being Used As A Wheelchair
Go to Guest Relations located near the main entrance of the theme park to receive an appropriate identifying tag.
This is for parties with more than 2 guests where you can experience an attraction while the other member of your party waits with the guest who does not ride. You then swap to make sure the other member of your party can experience the attraction without having to wait in line again.
These areas are available to guests (such as those with cognitive disabilities) who are overstimulated or who need some downtime. To learn more, download Disney’s guide for guests with cognitive disabilities by clicking here.
These spaces are available throughout the theme parks in select locations which are larger than traditional restrooms. Also, it’s important to know that Disney restrooms use automatic toilet flushing which can be loud.
Disney restaurants benefit most food allergies, specific dietary needs, and intolerances. Make an advance request when you book a dinner reservation or by speaking to your waiter or waitress.
Parking spaces are available to those with disabilities, but a valid parking permit is needed.
Service animals are allowed. Disney considers a service animal as a dog or miniature horse that is trained to do work or perform tasks for, and to assist, a person with a disability.
Rest assured, Disney’s goal is to go above and beyond to take care of you! They want to make sure you receive an exceptional experience while attending any of their attractions like their theme parks, resorts, restaurants!
Disney Vacation Guide
If you prefer a good old-fashioned book in your hand, then you may want to consider one of these two best-selling guides to prepare for an amazing Disney experience.
Disney Parks MagicBand 2.0
If you plan on staying at one of the Walt Disney World Resorts or going to any of the Disney Theme Parks then a comfy Disney MagicBand 2.0 may be what you need.
With the touch of your band, access these special features:
- Enter Disney Theme Parks and Water Parks
- Unlock your hotel room
- Connect Disney PhotoPass images
- Charge food and merchandise to your hotel room
- Acts as a wallet on your wrist
Keep in mind, the My Disney Experience app provides the same MagicBand features too. It’s really what you prefer, but if you need convenience and comfort without the hassle of your cell phone, then a MagicBand may be worth getting.
P.S. The MagicBand 2.0 is two different sized bands in one and can be sized to fit most wrists.
We want to wrap up by extending our gratitude to thank you for stopping by today!
What’s your experience with getting a Disney Disability Pass?
Let us know in the comments below. ♥
Was this information helpful to you? If so, you’d make our day by sharing it! 🙂
About the Author
Lindsey is the co-founder of The LENN Foundation and content creator of the Intensive Therapy for Kids blog.
When she isn’t busy playing Godzilla with her son or chasing around her mischievous Rottweiler pup, she loves creating experiences and memories with her loved ones (traveling, watching a good flick, trying new n’ yummy restaurants). Speaking of restaurants, one of her favs is Taco Bell!
Most of all, she is grateful for her supportive circle of family, friends, and to live out her passion for helping kids with Cerebral Palsy (like her sweet nephew Lenny).
If you’re curious about The LENN Foundation, you may see the kids’ helped and feel-good content here. ♥
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